Privacy Policy

Introduction

At Match Bear™ (operated by insytful, inc), we take your privacy seriously and believe that career transformation is deeply personal. Your journey from displacement to reconstruction to purpose deserves the highest level of privacy protection.

By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you consent that we will collect, use, and disclose your information as described in this Privacy Policy. Remember that your use of Match Bear’s Services is at all times subject to our Terms of Use, which incorporates this Privacy Policy.

As we continually work to improve our Services, we may change this Privacy Policy from time to time. We will alert you of material changes by placing a notice on the Match Bear website, by sending you an email, and/or by other means. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.

Categories of Personal Data We Collect

• Profile or Contact Data: first and last name, email address, phone number, and unique identifiers.
• Professional or Employment-Related Data: resume content, job title, employment history, skills, goals, industry preferences, salary expectations, academic history, certifications.
• Payment Data: financial account information, payment card type, last 4 digits, billing address, phone number, and billing email (processed by Stripe, Inc.).
• Device/IP Data: IP address, device/browser/OS type and version, IP-based location.
• AI Interaction Data: conversations with our AI career advisor, job search queries, guidance requests, feedback, and usage patterns.
• Community and Success Story Data: voluntary career transition stories and community participation (shared with consent).
• Inferences: career trajectory predictions, skill gap analyses, personalized recommendations.
• Other Information You Provide: via emails, support requests, surveys, or our tools.

Our Commercial or Business Purposes for Collecting Personal Data

• Providing, customizing, and improving the Services
• Processing payments via secure partner (Stripe, Inc.)
• Delivering AI-powered career intelligence and recommendations
• Facilitating community connections (with consent)
• Ensuring platform security, fraud protection, and debugging

Data Protection

We take data security seriously and implement the following measures to protect your personal data:

• Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL encryption.
• Access Controls: Strict access controls to limit who can access your personal data.
• Data Anonymization: Where possible, we anonymize data to further protect your privacy.

How We Disclose Your Personal Data

• Service Providers: hosting, technology, AI processing, security, support, and payments (Stripe, Inc.)
• Parties You Authorize, Access or Authenticate: as you direct
• Legal Obligations: compliance with law and protection of rights and safety
• Business Transfers: merger, acquisition, bankruptcy, or similar events

Data Retention

We retain your personal data only as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When your data is no longer needed, we will securely delete it.

Your Rights

You have the following rights regarding your personal data:

• Access: The right to request a copy of your personal data.
• Correction: The right to request corrections to any inaccurate or incomplete personal data.
• Deletion: The right to request the deletion of your personal data.
• Data Portability: The right to request a copy of your personal data in a portable format.

To exercise any of these rights, please contact us at support@matchbear.ai

No Cookies or Tracking Tools

We do not use cookies or similar tracking technologies to collect data from your device. Because we do not use tracking tools, we do not respond to "Do Not Track" signals.

International Data Transfers

Our Services are hosted in the United States. If you are located outside the U.S., your Personal Data will be transferred to and processed in the U.S. We implement appropriate safeguards for international transfers, including standard contractual clauses where required.

Contact Information

If you have any questions about this Privacy Policy, please contact us at support@matchbear.ai